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Growing Together

by Veer Vithalani, MD, MAEMSA System Medical Director

Note from the editor:
Dr. Vithalani is an active member of the TCMS Board of Advisors. As he officially moves into the role of our local EMS Medical Director, TCMS wanted to provide him the opportunity to speak directly with members about his background and goals for our EMS System.

“After successfully completing an EM residency, I plan to undertake an EMS fellowship and hope to one day serve as a Medical Director for an ambulance company while working in an academic emergency department.”

These words concluded my personal statement as I applied to residency programs in 2010. One of the reasons I was so excited when I matched into the inaugural class at the JPS Health Network in Fort Worth was the opportunity to develop the program’s experience with a world-renowned EMS system, MedStar.

From early in my residency, I began learning the basics of EMS medical direction under the mentorship of Dr. Jeff Beeson. He would stress the importance of working collaboratively with the local medical community and would take me with him to the monthly board meetings of the Tarrant County Medical Society (TCMS). The TCMS played a fundamental role in the creation of the EMS system in Fort Worth, and through its designated positions on the Emergency Physicians Advisory Board, has been influential in shaping the structure of the EMS system through numerous challenges. Drs. Gary Floyd and Steve Martin have served since the early days of the Emergency Physicians Advisory Board (EPAB) and have been a tremendous source of counsel and guidance for my predecessors and me.

I was able to join the Office of the Medical Director (OMD), first as an EMS Fellow, then Associate Medical Director, and finally Interim Medical Director. Throughout this time, I’ve witnessed incredible growth in this system. This progress is evident in every aspect: tighter integration between EMS and first responders; increased standardization of credentialing and quality assurance; closer working relationships between the OMD and agency leaders; and increased resource sharing, such as unified dispatch centers, dispatch integration, and shared capital. All of these actions keep us centered on patient-focused goals. Patients call 911 in their time of need, and the system is there for them, regardless of race, gender, or creed.

I am honored to accept the position of Medical Director for the Metropolitan Area EMS Authority (MAEMSA) system. My goal moving forward is simple; we will continue to guide our commitment to clinical excellence throughout this system. Accomplishing this mission takes continued passion and dedication from all involved—from front-line field providers, dispatchers, support services, educators, administrators, Chiefs, City leaders, OMD, and beyond. My philosophy is that this is our practice of medicine, and we are all in it together. We will help our patients together, make mistakes together, learn together, and grow together. 

Moreover, in the difficult times of the COVID-19 pandemic, my goal remains the same. The OMD is responsible for the daily management of the Tarrant Medical Operations Center, functioning as the coordinating body for mitigation of medical and healthcare effects of disasters. With active participation from all key stakeholders, from hospital leaders to local physicians, public health officials to emergency managers, and elected officials to public safety, everyone is doing their part to mount a coordinated and consistent response for the safety and well-being of our community.

I would not have reached this position without my mentors and predecessors, Drs. Jeff Beeson, Steven Q. Davis, and Neal Richmond; leaders from JPS and IES, Drs. Robinson, Zenarosa, and Kirk, who brought me to Fort Worth and trained me in Emergency Medicine, and my wife and kids, to whom I owe all of my life’s successes; to all, a heartfelt thanks.

I do not take lightly the trust and responsibility placed in me by the MAEMSA Board, First Responder Advisory Board, and EPAB. I hope to live up to the high expectations we have all set. This system has long been a shining star in the world of EMS; I look forward to playing my part to continue that into the years to come.

Integrated Pharmacist Services in Medical Practices

This piece was originally published in the July/August issue of the Tarrant County Physician.

By Jennifer Fix, PharmD, MBA, BCGP, BCACP
Steven Hauf, B.A., CPhT, PharmD Candidate (2020)

Introduction by Monte Troutman, DO, TCMS Publications Committee:

Hello colleagues. Although I have been a member of the Tarrant County Medical Society (TCMS) for many years, this is my first time to submit any writings to the Tarrant County Physician publication.  TCMS asked for a member of the Texas College of Osteopathic Medicine (TCOM) and a member of the TCU School of Medicine at UNTHSC to join their Publications Committee (PC). I don’t know how to say no, so I joined. 

The PC wanted an insight into changes in medical education and how these changes impact the current state of healthcare. I felt that I could contribute since I have been a full-time faculty member at TCOM for over thirty-five years. Yes, I have seen dramatic changes in how our medical students are taught. I hope that I can contribute in a way that shows these dramatic changes will have a positive impact. 

One of the changes in medical education is the emphasis on the team approach concept. Physicians and students in training are now taught to be a member of a team that cares for patients. One of the members of the team are our pharmacists. I chose a new friend and colleague to write the first of I hope many articles that provide insight into the team approach. Dr. Jennifer Fix is a valuable member of the faculty of the School of Pharmacy. She is now embedded in our clinical practice of gastroenterology at the Health Science Center. I didn’t realize the service and help that she and the pharmacy students could offer our practice. Not only helping our gastroenterologists but also our clinical staff. I believe “invaluable” is the term that best describes their contribution to the team. The best part of their presence is that our medical students get to see the pharmacist in action. Yes, this is new concept and our students learn the value of teamwork with our pharmacist colleagues. Please read and enjoy and learn!     

“Put me in coach!”  It was at the American Association of Colleges of Pharmacy (AACP) Annual Meeting that clinical pharmacist and professor, Dr. Jennifer Fix, most recently heard this line from one of the keynote speakers as he talked about the ability, desire, and willingness of pharmacists to serve alongside physicians in integrated medical practices.  The CDC says that, “pharmacists have long been identified as an underutilized public health resource. Pharmacists are well positioned to help out with improving chronic disease management and make a difference when they are actively engaged as part of a team-based care approach.”1,2 

Pharmacists working in accordance with a physician’s referral in providing face-to-face, in-office services for chronic health condition management, education, and medication optimization is likely to be something you would hear most pharmacists express as a short-term goal for the profession and something pharmacy schools have implemented into their curriculum.  Todd Sorenson, PharmD, President of the American Association of Colleges of Pharmacy has declared his bold aim which is “that by 2025, fifty percent of primary care medical practices will have integrated comprehensive medication management (CMM) services into their care model; and those services will be delivered in collaboration with pharmacists.”  

The Health Science Center (HSC) in Fort Worth, part of the University of North Texas System, is widely recognized for its work in Inter-professional Education (IPE) – and is already ahead of this 2025 goal laid out by Dr. Sorenson. HSC has pharmacists integrated into several of their medical practice sites.  Through collaborations with health-related programs at Texas Wesleyan University, Texas Christian University, Texas Women’s University, and University of Texas at Arlington, HSC medical students from both the Texas College of Osteopathic Medicine and The Texas Christian University/UNTHSC School of Medicine participate in IPE events alongside pharmacy, nurse practitioner, physical therapy, nursing, nutrition, and social work students.3  Graduates of the School of Pharmacy located at the HSC in Fort Worth, receive a Doctor of Pharmacy degree (PharmD). Prior to graduation, though, these student pharmacist interns must complete three years of coursework followed by experiential rotations. Among these rotations are opportunities for the pharmacist intern to experience an ambulatory care setting in which they can put their education into practice in managing patients with common chronic diseases alongside their preceptor, a clinical pharmacist with collaborative agreements with physicians to enhance patient care. Most pharmacists working in medical practices have completed one to two years of post-graduate residency to develop their skills and many have also completed Board Certification in Ambulatory Care Pharmacy recognized by the Board of Pharmaceutical Specialties.4

One example of this collaborative practice between physician and pharmacist includes patients referred by a physician for a clinical pharmacist comprehensive medication therapy consult where pharmacists are engaged to identify, address, and solve drug therapy problems. In a 2018 study titled “Drug Therapy Problem Identification and Resolution by Clinical Pharmacists in a Family Medicine Residency Clinic,” the researchers conducted a retrospective chart review and found that half of the drug related problems (DRPs) found were resolved the same day.  The most common DTP category identified in this study was the need for additional drug therapy (41.6%), followed by the need for additional monitoring (14.5%), suboptimal adherence (9.9%) dose too low (9.4%), adverse drug reaction (7.3%), unnecessary therapy (6.7%), ineffective drug therapy (5.5%), and dose too high (5.1%).5 While physicians are capable of handling such issues, pharmacists are extensively trained to identify and respond to these specific problems and their expertise should offer peace of mind to the physicians they work with, who will know that the medications have been evaluated by these medication experts. 

Pharmacists can enhance outcomes and enhance quality of care as well as the overall patient experience.

While pharmacists used to be found only in corner drug stores or hospital basements, this is no longer the case.  Pioneering physicians who have already integrated pharmacists into their medical practices have done so by establishing the scope of practice for the clinical pharmacist that they oversee by defining the details of a Collaborative Practice Agreement (CPA) and agreeing on a list of disease states and drug classes that they would permit the pharmacist to initiate, stop, or modify. The CPA is submitted to the State Board of Pharmacy for review and acceptance. In Texas, pharmacists are authorized to sign non-controlled substance prescription drug orders established through a CPA.6  The National Alliance of State Pharmacy Associations show that CPAs can “decrease the number of phone calls required to authorize refills or modify prescriptions, thus allowing each member of the health care team to complement the skills and knowledge of the other member(s), effectively facilitate patient care, and improve patient outcomes.”7  In addition to medication reconciliation, clinic-based pharmacists, upon collaboration with the physician, are also able to provide disease state specific modifications in existing treatment regimens, provide drug therapy education, process refills, assist with navigating insurance challenges, obtain medical, surgical, social, and vaccine histories, and much more.  Given the opportunity, pharmacists can enhance outcomes and enhance quality of care as well as the overall patient experience. 

Through physician acceptance and implementation of pharmacist integration, medical practices continue to equip themselves for evolving payer regulations and their ability to meet patient care benchmarks. For instance, the Centers for Medicare and Medicaid Services (CMS) have a new “Meaningful Measures” framework initiative to identify the highest priorities for quality measurement and improvement.8 This initiative outlines quality topics for the core issues related to the highest quality of care and better patient outcomes that are directly related to CMS strategic goals, every one of which pharmacists are educated on and are well-suited for assisting the practice in meeting these goals. These measures include quality priorities such as; reducing harm caused in the delivery of care, strengthening family engagement as partners in care, promoting effective communication and coordination of care, collaborating with communities to promote best practices of healthy living, and making care affordable. 

Billing models for clinic pharmacists continue to evolve, but the baseline billing codes are recognized for Medication Therapy Management.  According to the American Society for Hospital Pharmacist Billing Guide, 99605 is recognized for Medication therapy management service(s) provided by a pharmacist, individual, face-to-face with patient, initial 15 minutes, with assessment, and intervention if provided; initial encounter; 99606 is used for a subsequent encounter; and  99607 can be used to bill for each additional 15 minutes.9 

In summary, we believe that the integration of pharmacist services into medical practices is important and could potentially be an essential key to meeting quality measures that enhance overall practice reimbursement while offering physicians a partner to assist them in meeting the needs and improving the care of patients with common chronic disease states.

1. Advancing Team-Based Care Through Collaborative Practice Agreements. A Resource and Implementation Guide for Adding Pharmacists to the Care Team. Center for Disease Control and Prevention (CDC). Accessed July 30, 2019.

2. CDC releases practical guide for pharmacists to establish collaborative practice agreements. American Pharmacists Association (APhA). Published 2017. Accessed July 27, 2019.

3. Interprofessional Collaborations. Interprofessional Education and Practice. Accessed April 8, 2020.

4. Ambulatory Care Pharmacy. Board of Pharmacy Specialties. Accessed April 10, 2020.

5. Macdonald, D., Chang, H., Wei, Y., & Hager, K. D. (2018). Drug Therapy Problem Identification and Resolution by Clinical Pharmacists in a Family Medicine Residency Clinic. INNOVATIONS in Pharmacy, 9(2), 4. doi: 10.24926/iip.v9i2.971.

6. TexasStateBoardofPharmacy.PharmacistsAuthorizedtoSignPrescription Drug Orders for Dangerous Drugs Under a Drug Therapy Management Protocol of a Physician. Texas State Board of Pharmacy Web site. files_pdf/DTM.pdf. Accessed July 27, 2019.

7. Collaborative Practice Agreements: Resources and More. National Alliance of State Pharmacy Associations Published 2017. Updated June 8, 2017. Accessed July 27, 2019.

8. Meaningful Measures Framework. Center for Medicare and Medicaid Services (CMS). Published 2019. Updated July 22, 2019. Accessed July 30, 2019.

9. Ambulatory Care. ASHP. Accessed April 10, 2020.

Reopening Texas during a COVID-19 Pandemic

Originally published in the July/August issue of the Tarrant County Physician.

by Kenton K. Murthy, DO, MS, MPH
Deputy Local Health Authority & Assistant Medical Director, Tarrant County Public Health

It has been three months since Texas had its first reported COVID-19 case, and since then, the number of cases has risen dramatically. As of June 25, there are more than 125,000 cases and 2,249 deaths in Texas.1 In Tarrant County, the total number of cases to date is 10,363 with 218 confirmed deaths.2   

Shortly after reopening, there were signs that COVID-19 had plateaued and perhaps decreased, but our latest numbers seem to unfortunately indicate the opposite.2 

Texas, overall, has seen hospitalizations increase dramatically.3 While Tarrant County hospitalization rates are also increasing, we have not seen our hospitals become overwhelmed as other counties are experiencing.3 However, we are not that far off. 

Currently, almost 70 percent of our hospital beds in Tarrant County are occupied, of which eight percent are occupied from confirmed COVID-19 patients.2 However, given the increase in the total number of new cases (especially those in the younger population), and increasing cases in long-term care facilities, it may be just a matter of time before we start seeing a surge of hospitalizations as seen in Dallas, Travis, Harris, and Bexar counties.3

Long-term care centers, and correctional facilities continue to be hot spots, while child care facilities are now starting to have outbreaks as well.4,5 Long-term care centers and correctional facilities are our most vulnerable groups and may see the highest mortality rates, so it is vital that we continue to test, track, and isolate these individuals. The continued use of PPE in caring for patients in these settings is also important.

While we are currently in Phase 3 of Texas Reopening, with amusement parks, media events and fine arts permitted to open and operate up to 50 percent capacity, and restaurants allowed to operate up to 75 percent capacity, the governor has since paused reopening of Texas due to the sudden surge of new cases.6,7 

Locally, starting June 26th, Tarrant County will require face masks at all businesses and all outdoor gatherings larger than 100 people. The order does not include churches, although it is strongly encouraged that church goers and other members of the public wear a mask when inside or when social distancing is not possible.8

In addition to face coverings and masks, businesses must also continue to encourage their employees to hand wash frequently with soap and water for 20 seconds, use hand sanitizer with at least 60 percent ethyl or grain alcohol (ethanol) or 70 percent isopropyl or rubbing alcohol, maintain social distancing, and regularly clean and disinfect frequently touched areas. Businesses should also screen employees for increased temperatures and COVID-19 symptoms before they start work and immediately send staff and employees with symptoms home to self-isolate.9 

We must remain vigilant during this pandemic and not let our guard down.

As our physician colleagues reopen their practices, they must also continue to keep patients and staff safe.  With that in mind, the Texas Medical Association has posted a step-by-step guide called Road to Practice Recovery: A Guide for Reopening Your Practice Post-COVID-19. This guide covers everything from financial operations to clinical operations.10 Some of the same practices that other businesses employ should also be used for physicians’ offices. 

Upon any examination or procedure with a patient, it’s especially important for clinical staff to use full PPE, including N95 masks, goggles or face shield, gloves, and a gown.10 While currently Tarrant County does not have a ban on elective surgeries, doctors, nonetheless, should prioritize procedures and hold off non-urgent surgeries or other medical intervention to decrease the risk of COVID-19 transmission as well as to preserve bed space for coronavirus patients. Telemedicine and telehealth practices should be used as much as possible to continue to serve patients without putting themselves or ourselves at risk.10

At Tarrant County Public Health, our HIV clinic has changed almost entirely to a telehealth model with a few exceptions. We’re also now screening everyone entering our building for COVID-19 symptoms and doing touchless thermometer temperature checks. We’ve installed plastic and Plexiglass barriers in our waiting rooms and have patients wait in their cars rather than in small waiting rooms prior to their appointments.

While it is vital we reopen our Texas economy, it is just as important to do this as safely as possible. We must remain vigilant during this pandemic and not let our guard down. Physicians have a strong voice in our community, so let’s reemphasize to our patients that they must continue to socially distance whenever possible, practice good hand hygiene, and wear an appropriately protective facemask. 

We’re all in this together, so let’s continue to keep each other safe.











Commencement Address

From the July/August issue of the Tarrant County Physician.

I have never been asked to deliver a commencement address, but since most institutions of higher education are not going to be having commencement exercises this spring, I decided I would write one just in case a need arises.  
-Greg Phillips, MD

“Klaatu barada nikto”
(Helen to Gort in order to prevent the destruction of Earth.)

“The Day the Earth Stood Still”—1951 (Michael Rennie as Klaatu; Patricia Neal, Helen; Sam Jaffe, Professor Barnhardt) NOT 2008 (Keanu Reeves, Klaatu; Jennifer Connelly, Helen).

The world had survived World War II and was in the middle of the Korean War.  A spaceship lands on a baseball diamond in Washington, D.C.  A lone alien, Klaatu, in the form of a human being, and his robot, Gort, exit the ship and Klaatu asks to talk with the leaders of planet Earth.  Not surprisingly, the Washington politicians refuse his request and Klaatu embarks on a mission to circumvent them.  He ends up taking a room in a boarding house where Helen and her son, Bobby, reside and befriends them.  Since politicians will not listen to him, Klaatu visits the world-famous Dr. Barnhardt (an Albert Einstein look-alike) to get his support.  Despite Dr. Barnhart’s entreaties, Klaatu still is unable to persuade the world to take him seriously, so he demonstrates his resolve.  He stops all machine-related activities on the planet at the exact same time on the exact same day (sparing, of course, airplanes in the air and hospitals).  

Our United States government sees this as a threat rather than an indication of sincerity and issues an order to track Klaatu down. He is eventually shot and taken to a hospital, but Gort has instructions to destroy Earth if anything happens to Klaatu. The climax of the movie is Helen, racing to the baseball diamond as Gort is leaving the spaceship, saying the above phrase, “Klaatu barada nikto,” which aborts world-wide catastrophe.  Gort then retrieves Klaatu from the hospital, takes him back to the ship and restores his health.  Finally, politicians from all over the world gather in Washington to hear Klaatu’s message.

His proclamation is simple.  Other advanced civilizations in the universe have been keeping an eye on planet Earth for some time and are alarmed by our behavior.  They note that as we develop the capacity to travel off Earth, we will eventually begin to interact with them.  However, since we can’t seem to get along on our own planet, they fear our coming to their worlds.  Our hostilities toward one another cause other civilizations great concern.  So much so that Klaatu warns the leaders that if we don’t straighten up and fly right (like the song by Nat King Cole originally but covered by many others including Lyle in 2003), the peoples of the rest of the universe will have no choice but to eliminate life on planet Earth.

If this were my commencement speech, so that I could fill up the allotted time, I would list and discuss the many examples of how dysfunctional our world remains:

¬ Ongoing wars and conflict between nations

¬ Global terrorism

¬ Global warming and environmental risks

¬ Religious intolerance

¬ Trade wars

¬ Global poverty and malnutrition

¬ Global disease and pandemics

¬ Political intolerance even within the same nation

¬ Racism

One actually could give an entire commencement speech on each of these topics and still not cover them thoroughly.  While there have been some attempts over the decades to address these issues and while we have a United Nations, little has been done to bring us together as a Whole Earth.  The current/recent coronavirus pandemic clearly demonstrates that national and political priorities take precedence over the well-being of the citizens residing on our planet.  

Fortunately, Klaatu did not give us a deadline and, for whatever reasons, we have not been eliminated from the universe by outsiders.  In the past 70 years (and I have been around for all 70) the nations on planet Earth have not taken appropriate steps to reassure the rest of the universe that we care to get along.  If anything, we seem to have gone in the opposite direction!

On the other hand, maybe the citizens of the rest of the universe have continued to watch us and decided not to waste any time or energy on us.  It seems unlikely that any of us ever will be interacting with the peoples of the universe anyway and we’re well on the way to ending life on our planet by ourselves. 

Social Surgeons: The Importance of Social Media in the 2021 Match Cycle

by Kristina Fraser, OMS-IV

Before the COVID-19 pandemic began, medical professionals, including surgeons, had already been utilizing social media for networking purposes. An example is the monthly Association of Women Surgeons Tweet Chat
(@womensurgeons). Students can participate, and I personally have been able to meet resident and attending physicians at various residency programs through these chats. This interaction provides me and other applicants the opportunity to network before interview season begins. Without audition rotations, these interactions will become highly valuable. Having the ability to connect with program directors, residents, and attendings through these chats may be the difference in being offered an interview or not.

Fourth-year students are also concerned the virtual interview process will not provide us an accurate representation of residency programs. One emergency medicine (EM) resident physician echoed this concern and tweeted asking EM programs to share information about their program, including name, a unique aspect of that program, and information about the program’s city. Numerous residents have replied to his tweet, allowing rising fourth-year medical students to gain insight about EM programs from all around the country. Seeing the success of this tweet, I decided to ask for general surgery residents to share more about their programs. The responses have allowed me and other aspiring surgeons to learn about more than 25 different general surgery programs across the country.

Twitter is not only a means for residencies to share information about their program; it is also a way for them to learn about applicants. The biography section is an opportunity for us to provide more personal information, including our medical school, hobbies, and interests. I have been expressing myself through Twitter by re-tweeting surgery research, posting about cooking and baking, and sharing funny videos to show my sense of humor. Programs want to know more about applicants than our board scores, and thoughtful biographies and tweet content can show a residency program more about a student and what we can bring to a program. 

For this year’s rising fourth-year medical students, it is more important than ever to be active on social media. This engagement is enabling us to network, learn about residency programs, and show programs who we are. With the help of Twitter and other technologies, residencies and medical students alike will be able to interact and form relations in spite of physical distance.

The President’s Paragraph

Moving Forward

The third part of a three-part series about physician involvement in advocacy.

by Tilden L. Childs III, MD, TCMS President

My goodness! What a year this has been so far. I hope everyone has persevered to the best of their ability. The re-opening of our economy has begun, and much needs to be done to restore some sense of “normal” to our practices. Hopefully, we can also all start resuming some of the pleasant social activities to which we are accustomed, at least to some extent, in a safe and responsible way.

As we begin to re-focus and start looking forward to next year’s legislative session, I want to present the final article of my three-part series on participation in organized medicine, advocacy, and the legislative process. In this article, I want to give you a flavor of “where the rubber meets the road,” or, as some say, “see how the sausage is made.” In my first article, I discussed some of the options that you, acting either as an individual or through participation with your medical societies, have available, particularly at the state level. Now I would like to share with you some examples of how individuals in our community have participated in the legislative process in Texas.

However, before we get to that, I have a few thoughts for your consideration for the upcoming Texas legislative session (87R – 2021) beginning in January 2021. As you are aware, 2020 is an interim year during which issues are identified and discussed, policies are formulated, and bills are drafted in preparation for bill filing late in 2020 and early in 2021. Prior to the COVID-19 crisis, redistricting was considered to be the top issue. It now looks like this will be put on hold. The overriding issue, in my opinion at this time, will likely be the budget. Inherent in this will be the necessity for organized medicine to be on guard and be proactive in preventing/mitigating budgetary cuts that affect patient care and physician practice viability in Texas. This is something that everyone will have an opportunity to participate in. Although Texas has a large Economic Stabilization Fund (rainy day fund), it may not be sufficient to prevent budgetary cuts. Additionally, participation in the legislative process promises to be unique and challenging, given the current atmosphere of social distancing as we reopen society. Whether traditional legislative hearings and committee meetings and legislative assemblies will occur as they have in the past remains to be seen. For example, the Virginia House has been meeting outside on the grounds of the state Capitol beneath large white event tents. Good luck to Rep. Charlie Geren on figuring this out for Texas.

“Inherent in this will be the necessity for organized medicine to be on guard and be proactive.”

Assuming you have followed the processes I outlined in my first article regarding participation and advocacy, and that you now understand what a complicated and arduous process it can be to develop policy (as I described in my second article), you are now ready to take the next step. Being knowledgeable and informed on specific issues, plan to meet with your state representative and senator or their staffs during session, either one-on-one or as part of a group to discuss the pertinent bills pertaining to your issues. A good opportunity during session, as I discussed previously, is to go with your county medical society through the TMA First Tuesday’s program. Next, identify which members are on the House and Senate committee(s) that are likely to hear your bills of interest. To the extent possible, get to know these committee members and share your thoughts with them or their staffs, again either individually or through your group representation. 

You then need to show up at the capitol to attend and participate in committee hearings. The Texas Legislature Online (TLO) website ( has many uses, including providing notification of times and locations of the specific committee hearings and their agendas. Once onsite, register your position on your bill or bills of interest being considered in hearings that day. This is easy to do and is done just prior to the hearing. Consider providing testimony at committee hearings. This is done in the form of either written or oral testimony. To prepare for oral testimony, I have a homework assignment for you: I recommend that you review previously recorded testimony. The TLO website allows searches of the House and Senate committee meetings archives by date and committee, and I have included this information in the following examples. A notable one from the previous session (86R – 2019) was the contentious issue of balance billing. As Chair of the Council on Legislation, Dr. Jason Terk admirably represented the TMA in testimony before the Senate Business & Commerce Committee (B&C) on March 21, 2019, against SB 1264 as written. I highly recommend reviewing this recorded testimony online (search TLO Senate archives by date and committee or view at beginning at time 2:08:25. This is an excellent example of now only how adversarial the process can be but also how important it is to be part of the process. An example of a more friendly encounter, particularly for a first-timer (both me and the lady who followed me),  on a relatively non-contentious issue can be found by searching TLO House archives for the House Insurance Committee meeting on March 5, 2019 (or at, beginning at time 1:35:43, where I testified on HB170 relating to mammography coverage. The TCMS and the TMA can provide further insight and assist you in preparing to testify as well. A number of Tarrant County physicians have testified over the years and this has been integral to the legislative successes achieved by the TMA. 

In closing, I hope you have gained an in-depth understanding of the role we can and do play in the legislative process. Participate in your local, state, and national medical organizations. Inform yourself on the issues. Help formulate policy. Advocate for your position.  Make your voice heard by being part of the legislative process through active participation at the Texas capitol, as I have described in this article. You can do it! You can make a difference in the future of Texas medicine.

Thank you and stay safe!

The Last Word: The Troll

“The mass of men lead lives of quiet desperation.”
-Henry David Thoreau – Walden

by Tom Black, MD – Publications Committee

As I reflect upon the thousands of patients with whom I had contact during my general surgery residency training, one stands out as perhaps the most important, at least in the sense that she is the one from whom I learned the most profound lesson.

I can see Sara Hardin in my mind’s eye. She occupied bed space 15, the middle bed of the three just to the left of the 2nd floor nurses’ desk, facing south. Sara was 49 years old, but she appeared to be at least 70. She was thin and bent. Her wrinkled and leathery skin spoke of a life none of us could hope to understand, undoubtedly spent out of doors and working hard. Her teeth were gone and she either didn’t bother putting in her dentures or didn’t own any. Her unkempt short gray hair and the dirt under her nails contributed to her derelict appearance. Sara was admitted to the county hospital for evaluation of intestinal bleeding. 

No one came to visit Sara, at least, no one that I was ever aware of. Whenever I saw her, she was generally napping or staring out the window. I don’t recall that she ever said a word to us as we rounded each morning and evening, but then again, I don’t recall ever saying much to her either.   

Once, when I was a senior resident, a new second year resident was assigned to our surgical service. We had never worked with each other and I knew nothing of him aside from the expensive watch he wore. I always thought it was in poor taste, if not ill advised, to flaunt something of such value in front of so many people who themselves had so little. One day during rounds at Sara’s beside, this new resident concluded his introductory remarks with the words, “She’s your typical troll.” All present nodded knowingly.

   “Troll” was Ben Taub Hospital parlance for a homeless individual, and the term carried with it, as one might imagine, a terribly negative connotation. It comes, I’m sure, from the Norwegian folktale of the ugly ogre who lived under the bridge that the Three Billy Goats Gruff had to cross. In Houston, as in many other cities, many homeless people live under the shelter of bridges and overpasses.

I am quite embarrassed now to admit that I neither said nor did anything at the time to set the young man straight regarding his opinion of someone of whose situation he was ignorant. But the label stuck in my mind, and it troubled me. In retrospect I can only hope that Sara either did not overhear that young man’s comment or did not understand his insinuation.

I suppose I had fallen, as do most students and residents, into the depersonalizing mindset of those who say, “the appendix in room five,” or “I admitted a head injury last night.” Most physicians-in-training are much more focused on the task of developing clinical acumen and less on humanity, but that’s a poor excuse. Nurses are often guilty, as they tend to report, “Four fifty-seven needs some pain medication.” HIPAA has greatly exacerbated the problem by disallowing the use of names in favor of initials or anonymous room numbers. But it’s a leap beyond depersonalization into cruelty to demean and denigrate another individual, particularly when he or she is in a debilitated condition and worse yet, when he or she is dependent upon you for assistance. 

What right did I have to do anything other than to exhibit the utmost respect for everyone as unique individuals of worth, while administering to them
the best possible care?

A day or two after the episode, I stopped by Sara’s bed. She was sleeping, which allowed me the opportunity to observe and to learn a bit about her. A book lay on the bedside table. It was a well-worn copy of the Bible. The bookmark and the pair of scratched and repaired eyeglasses nearby indicated that the book was read often and was of significance to her. A cross hanging next to her bed showed her personal devotion. Although she wore no jewelry, the proximal phalanx of her left ring finger was noticeably narrower than the same area of her other fingers, indicating that a ring had once held a longstanding position of importance there. Perhaps she had been recently widowed; who knew? And who even asked? I studied the lines on her face. They indicated that she had spent much more of her life smiling than frowning and spoke of happier and perhaps more secure days now past. Taped to the side of the bedside table, in such a manner as to be easily visible by her, but nearly invisible to casual visitors, was a simple crayon drawing with a crudely scrawled caption that read, “I love you Gramma.” Next to that was a small photograph of the type taken annually in public schools, of a little girl aged five or six years. I was even more ashamed of the callous attitude my colleague had displayed toward one of our fellow human beings and of myself for having remained silent. 

I may have been as guilty as others of depersonalization, but never of cruelty, and having witnessed that appalling lack of compassion was a wakeup call for me to reassess my own values. I began to appreciate the people who passed through the hospital in a new light and as being more than “clinical material” who existed for my benefit. Each became an individual. Each old man was someone’s father, and if not father or grandfather, then at least someone’s son. Each elderly woman was someone’s daughter and, as in Sara’s case, likely to be loved by someone. There were experiences etched into the wrinkles of each of Sara’s hand that I could not even begin to understand. What right did I have to do anything other than to exhibit the utmost respect for everyone as unique individuals of worth, while administering to them the best possible care?

Several days later, in a different location but similar circumstance, I heard the term “troll” again used in a similarly insensitive manner. This time I was determined not to allow the opportunity to pass.

“Stop right there. Everyone remember from this moment on that the word you just used is not acceptable on this service, at least as long as I’m here.” I paused to collect my thoughts, although I had mentally rehearsed my comments many times. 

I addressed the speaker. “When you applied to medical school, you were probably asked why you wanted to become a doctor, and you probably said ‘Because I want to help people.’ Well, either you meant it or you didn’t, but if you were honest and you do want to help others, start by treating everyone as a fellow human being. You wouldn’t appreciate someone speaking that way about your mother or grandmother.” There was some resentment after that over the reprimand, but I heard no more “troll” comments.

On the evening of the day Sara was discharged, the team assembled at the nurses’ station for rounds. “Dr. Black,” the charge nurse said. “This was left for you.” It was an orange mailing envelope with Sara’s name on it. Opening it, I pulled out a nice greeting card addressed to our team. I read the card aloud to the members present. “Dear Blue Surgery team. Thank you all so much for the kindness and care you gave to our mother and grandmother while she was recovering in the hospital.” I was gratified to see that the irony of the message had wounded a few egos. 

A few months ago, an essay by medical student Sneha Sudanagunta appeared in this journal. In it, Ms. Sudanagunta concluded that medical schools must do a better job teaching what she called “humanism,” (an ambiguous word for which I suggest “compassion” may be a more apt term). While I applaud her passion for this important topic, it is disconcerting that Ms. Sudanagunta felt compelled at all to implore physicians to teach more compassion. My experience leads me to believe that her observations represent an exception rather than the rule among practicing physicians. 

I suppose medical students and residents are much the same as they were forty years ago. Sometime between acceptance to medical school and the completion of medical training, one must resolve one’s personal standards regarding the treatment of others and the sanctity of human life. Of course, cruelty must be categorically opposed and compassion fostered just as strongly. While I am doubtful that compassion can be taught, per se, I am quite certain that it can be effectively modeled, and a receptive individual can be influenced to change his or her own behavior. 

I am convinced that we are surrounded by compassionate physicians; their names are in the TCMS directory. It is who we are, or at least, who we want to be. Nevertheless, it is wise for us to recall from time to time the wisdom of the Dalai Lama: “Be kind whenever possible. It is always possible.” We need to show Ms. Sudanagunta that whatever she experienced was the exception, not the rule.

The Last Word: Post-Truth

by Robert Bunata, MD – Publications Committee Interim Chair

I don’t consider myself to be a superstitious person, but when certain omens appear, I am not one to tempt fate.  That’s what happened recently when I read a series of publications, two books and a book review, all pointing in the same direction, and suddenly became credulous, convinced mysterious forces were at work. 

All three publications, in one way or another, discussed present-day marketing of pharmaceuticals. The first was Salman Rushdie’s Quichotte, a story based on Cervantes’ Don Quixote.  The protagonist is a salesman for his cousin’s budding drug manufacturing company.  They are both immigrants from India.  The cousin got a “great idea” for selling his new powerful fentanyl nasal spray from reading a business card handed to him by an urchin in Mumbai that said on its front side, “Do you have a problem with alcoholism?”  Turning the card over explained, “We can help. Call this number for liquor home delivery.” It’s all very clever, but deceptive, and, eventually, as we know from our own opioid epidemic, disastrous.

The second was a book review by David J. Elpern, MD. Out of curiosity I read the book itself, Ghost-Managed Medicine, Big Pharma’s Invisible Hands, by Sergio Sismondo.  (Ghost-Managed Medicine is available for free online at The book tells of the author’s extensive investigation into several drug producing and drug marketing companies’ roles in influencing doctors’ diagnosing and prescribing.  It describes how drug companies “ghost-manage the production of medical research, shepherd the key opinion leaders who disseminate the research as both authors and speakers and orchestrate the delivery of CME courses. In so doing, they position themselves to provide the information physicians rely on to make rational decisions about patient care.”  These medical authors are prominent and often academic physicians with credentials in a given field who get paid or are otherwise compensated for adding their names as authors to papers even though they may not even read them, let alone participate in the research.  They are also paid to speak at cost-free CME courses.  Sismondo emphasized that such articles don’t mispresent information or lie.  The questionable part was the “ghost” association of the author(s) with the articles to enhance credibility.  (As a side note, I was especially disappointed to see members of our profession so susceptible to selling their reputations.) While Rushdie’s book was somewhat funny while being scary, this one was just plain scary because of the blatant perversions it reports.  

The third was a review by Jack Coulehan, MD, of the book, Mind Fixers: Psychiatry’s Troubled Search for the Biology of Mental Illness, by Anne Harrington, PhD.  Harrington, according to Coulehan, describes medical science’s effort to find chemical and/or physical causes for mental illnesses and their treatments.  The creepy part of this book was a sentence discussing the efficacy of antidepressants which reads, “In an analysis of all clinical trials performed with six widely prescribed antidepressants—not just published studies, but those withheld from publication by pharmaceutical companies—it was found that the drug(s) outperformed placebo in only 47 percent of the studies.” (My italics.)  Why did they withhold those studies from publication?  One can only imagine.  Another topic the article reported was the underutilization of lithium after the expensive antiepileptic drug, Depakote, was approved for bipolar disorder in 1995, despite the fact that lithium is at least as effective and much less expensive.  Hence this is another book that records covert marketing efforts to guide medical choices.    

These three pieces pretty much speak for themselves.  I couldn’t help remembering when I was growing up and in medical school, I readily accepted that what I was told was true, that the therapies I was taught were the most appropriate, not the most profitable, and that lecturers taught without concern for compensation.  Our country was still basking in the victory of WWII and we had a feeling of unity.  We had confidence in our leaders and government institutions.  We overlooked the little lies of Eisenhower and Kennedy as oddities, not defects in character.  Then the discords of race relations and Vietnam took away our trust.  We were forced learn a certain level of “civic skepticism” appropriate to a democratic society.  

“It seems the level of skepticism is over our heads.”

Now, it seems the level of skepticism is over our heads.  Instead of everybody being entitled to their own “opinions but not their own facts” (to paraphrase Senator Daniel Patrick Moynihan), we have a continuous stream of “alternative facts,” ghost-writing, fake news, and post-truth.  The main news source for many, social media, is rife with dishonest, emotion-provoking opinions posing and accepted as true.  Some sites are outright dishonest; Wikipedia has a list of more than eighty fake-news websites, and even the most popular websites vary in their insistence on truth.  For instance, in October 2019, Facebook, reportedly very influential in the 2016 election, made the controversial decision to exempt most political ads from fact-checking, while Twitter decided to ban political ads completely.  While lying, cheating, and post-truth have also been around as long as man, they seem to be more wide-spread, becoming accepted as normal and main-stream.  This may seem, at first glance, to be nothing to be concerned about, but it’s a blurring of reality, and eventually, as we know from the experience of Germany in the 1930s, can turn out to be disastrous.

Back to how this relates to medicine.  In my literary meanderings I found this excerpt from a 1988 presidential address Robert J. Lefkowitz, MD, quoted by Douglas L. Mann, MD ( in the article “Fake News, Alternative Facts, and Things That Just Are Not True. Can Science Survive the Post-Truth Era?” 

The importance of honesty in research is not over the issue of truth vs. blatant falsehood that our integrity is most likely to be compromised. It is rather in the realm of a whole series of more subtle corruptions that integrity may be tested…. whereas lying involves falsity, bullshit involves fakery: it is essentially phony rather than false…In a sense, these bullshitters are even greater enemies of the truth than liars. At least the liar is guided by the truth, for to lie he must first define what he takes to be the truth. Not so the bullshitter. He pays no attention at all to the truth. Overindulgence in bullshit thus ultimately tends to corrupt the most fundamental aspect of the scientific process, the founding of conclusions on accurate and appropriate data.

So, what was the message I took away from these musings caused by my mysterious forces?  I am reminded to be alert and not take anything for granted or at face value. I should check my sources, verify “facts,” ask questions, and be careful not to spread half-truths, post-truths, or lies myself. Most importantly, I must keep my own “confirmation bias” in check.  We must all protect the reputation and integrity of our noble profession and not let the morals of business people, insurance executives, drug companies, and (especially) politicians, define the standards we live and practice by.    

Why Stop at Healing?

by Sneha Sudanagunta, OMS-III

Originally published in the May/June 2020 issue of the Tarrant County Physician.

Medical schools emphasize two main concepts throughout the first two didactic years: medical knowledge and humanism—the art of forming human connections. The first encompasses learning the ins and outs of normal and pathologic functions of the body, different disease states, and how to properly diagnose and treat diseases. This, some can argue, is the most important aspect of medical school. Medical students spend countless hours during the first two years learning as much as they can. During their clinical years, they’re “pimped” on what they learned the first two years and learn how to integrate their book knowledge into the real world. The latter concept, humanism, focuses on the actual human contact part of being a doctor. This includes showing empathy, communicating appropriately, and partnering with patients. During the first two years of medical school, most schools teach humanism through interactions with actor patients. During this course, we are evaluated based on these aspects of humanism. Even our national board exam tests our ability to communicate with patients and empathize with them. It’s engrained into how we interview patients and it seems to come naturally. It’s why we all went to medical school in the first place, right? To help those in need.

However, that’s not how it always works in the real world. Medical knowledge is increased every day and every physician I have encountered during my third-year rotations has an immense fund of knowledge. That aspect of education continues past medical school. In my experience, however, the humanism aspect seems to be dwindling from memory every year a physician is out of medical school. Is this due to burnout? Can it be because physicians become jaded? Or is it because doctors are so overworked? Whatever the reason may be, physicians must strive to remember why they began this journey and keep humanism at the forefront. 

Physicians must strive to remember why they began this journey and keep humanism at the forefront.

As a third year medical student, I have noticed that appropriate communication with patients is not as emphasized in the real world as it is in our preclinical years. I have seen patient interactions where physicians take the extra minute to educate their patients, and I have also witnessed many occasions where patients are left with more questions than answers. The difference in patient care and outcome is shocking. A young adult female came to the OB/GYN clinic for increased uterine bleeding and had been taking three times the recommended oral contraceptive dose for two weeks longer than protocol. When this mistake in drug use was explained to her, she said she never fully understood the instructions the ER doctor gave her about her new medications. The mother of a five-year-old boy in the hospital for rhabdomyolysis was told her son had high liver enzymes and was transferred to this hospital for better care without further explanation of the disease. I watched as the fear of her son having liver disease left her eyes when I explained to her what rhabdomyolysis is and how it can falsely elevate liver enzymes. When a patient hears 60 percent ejection fraction, do they understand that their heart is pumping effectively and not that it has lost 40 percent of its function? When doctors use words like peritoneum, cardioversion, or even EKG, do patients truly understand what they’re saying or do they begin to zone out?

This is where the ideologies of patient communication that are engrained in us as medical students need to shine. Humanism isn’t just about caring for patients; it’s about effectively communicating with them. As we’re taught in medical school, effective communication includes using language the patient will understand, educating them properly on their disease processes, and developing a treatment plan that the patient is comfortable with and able to maintain. Though knowing medical concepts is imperative as a physician, our job doesn’t end there. We have the unique opportunity to be more than just doctors. We are educators, confidants, and our patients’ best advocates. If we have the ability to be all of these things, why stop at being just healers?